UPDATE (Aug. 16 – 4:51 p.m.) Power to all meters has been restored. It's believed that lightning caused the Williams Fork Reservoir outage.
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UPDATE (Aug. 16 – 2:14 p.m.) Linemen are responding to a second outage near the Williams Fork Reservoir that is affecting around 100 meters. The outage near Walden is down to around 50 meters still impacted. Linemen there have restored power all but to the section requiring a bad insulator to be replaced. The outage map is incorrectly reading this outage, showing more meters than are currently involved.
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(Aug. 16 – 11:27 a.m.) MPE is currently responding to a large outage in the Highway 14 area southwest of Walden. Due to the high risk of wildfires in our area, MPE's system is set to higher sensitivity settings.
For updates on the outage, please visit our online outage map at www.MPEI.com/OUTAGE.
With our new outage management system software and our AMI metering system, MPE can detect and respond to most outages immediately. For members attempting to call our offices, the phone system can get overloaded during outage situations. Please know we are working on restoring your power as quickly and safely as possible. If your power has not been restored within a couple of hours, please feel free to try your phone call again at 970-887-3378, which is available 24/7.
Your SmartHub account can also be used to report outages. If you have not already, please consider making sure your contact information is updated and registering for outage alerts in SmartHub by clicking on the “My Account” button at the top of the www.mpei.com homepage. You can receive outage and other notifications, as well as report and get updates on outages, through your SmartHub account.