Notice of Fire Mitigation System Settings
Beginning April 1, some of MPE's system settings will be adjusted to fire protection settings, a higher sensitivity system setting to reduce the risk of a contact to a power line sparking and igniting a fire. Settings will further be adjusted when areas are designated a high fire risk by county officials and when there is a Red Flag Warning issued by the National Weather Service.
Video Explaining Fire Protection Settings
"I know how challenging and frustrating power outages can be. At MPE, our responsibility to protect our community and the long-term reliability of our system must come before convenience. This is why I ask that you all have patience with us this summer as we operate our system with wildfire prevention as our top priority," said MPE CEO Virginia Harman. "To keep your family, my family, and our communities safe as we face this season together."
At MPE, safety is our top priority, and these settings help protect our families, homes, and businesses. Find out more in the FAQs below.
(Screenshot of Fire Protection Settings Video)
SmartHub Alerts
Stay informed during outages by signing up for alerts through SmartHub. You can receive alerts by text message, phone call, and/or email You’ll receive an alert when an outage begins at your service address and when power is restored.
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Log in to SmartHub at mpei.com/SmartHub or on the SmartHub App: If you haven’t registered yet, choose “New User” and follow the prompts to create your account. You will need your current electric account number, name or service address.
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Go to Your Account Settings: Once logged in: Select “My Account” (or the "More" menu in the app) Choose “Settings,” then “Manage Notifications” -
Choose How You Want to Receive Outage Alerts: Select “Service,” then scroll down to “Power Outage Options,” then choose how you want to be notified (you may select more than one option)
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Use the account selector at the top of the screen to select the Correct Account (If You Have More Than One)
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Save Your Settings: Save or confirm your notification preferences.
You’re all set! SmartHub will now send you alerts when an outage begins at your service address and when power is restored.
Need Help? MPE Member Services is happy to help you: Call 970‑887‑3378, ext. 3, or stop by the office during business hours. To update your contact information, please reach out to Member Services.
Emergency Alerts
Counties within MPE's service territory have emergency alert systems residents and visitors can sign up for online.
Grand County Alerts is a state-of-the art emergency notification system that replaces the former CodeRED system and represents a significant upgrade in emergency communications. To register, click on "Register for Grand County Alerts." Grand County also has a Specific Needs Registry–a database containing information about individuals who may require assistance in the event of a disaster. Contact Abbie Baker at 970-725-3288 for more information.
Jackson County wants to get every resident signed up for their alert system. To register or find out more information about Jackson County Alerts, visit www.nocoalert.org/jackson-county or call Samantha Martin at 970-723-4660 or the Sheriff’s Office at 970-723-4242.
The Office of Emergency Management and 911 Dispatch use Summit County Alert to send emergency notifications by phone, email and text to keep community members informed of emergency events.
Watch Duty App
Watch Duty, a 501(c)(3) nonprofit, alerts you of nearby wildfires and firefighting efforts in real-time.


