Notice of Fire Mitigation System Settings

Beginning April 1, some of MPE's system settings will be adjusted to fire protection settings, a higher sensitivity system setting to reduce the risk of a contact to a power line sparking and igniting a fire. Settings will further be adjusted when areas are designated a high fire risk by county officials and when there is a Red Flag Warning issued by the National Weather Service. 

Video Explaining Fire Protection Settings

"I know how challenging and frustrating power outages can be. At MPE, our responsibility to protect our community and the long-term reliability of our system must come before convenience. This is why I ask that you all have patience with us this summer as we operate our system with wildfire prevention as our top priority," said MPE CEO Virginia Harman. "To keep your family, my family, and our communities safe as we face this season together."

At MPE, safety is our top priority, and these settings help protect our families, homes, and businesses. Find out more in the FAQs below. 

(Screenshot of Fire Protection Settings Video)

What Mountain Parks is doing to protect our communities.

FIRE PROTECTION SETTINGS

WILDFIRE PREVENTION IS THE TOP PRIORITY: Mountain Parks Electric’s approach focuses on targeted, higher sensitivity fire protection settings, not widespread, long duration shutoffs. While outages can still occur, this strategy helps reduce wildfire risk without shutting off power to large areas for days at a time. MPE invests significant time and planning into higher-sensitivity fire protection settings to help prevent the need for public safety power shutoffs (PSPS).

In preparation for a potentially severe wildfire season, MPE has been working for months on proactive steps to reduce wildfire risk and strengthen system reliability. Just as was necessary last year, MPE will again place portions of our system into higher sensitivity protection settings whenever an area is under fire restrictions set by local county officials, or when the National Weather Service issues a Red Flag Warning. 

PSPS may be used when emergency responders or MPE crews require it to work effectively and safely in an emergency situation. Proactive power shutoffs may also be necessary if weather and drought conditions reach a heightened risk level. When system adjustments are required, either through higher sensitivity protection settings or PSPS, MPE communicates to members as early as possible. 

WHY THE POWER GOES OUT WHEN FIRE RISK IS HIGH: During dry, high-risk conditions, MPE adjusts the way our system operates. When counties issue fire restrictions, we switch parts of the system into Fire Protection Settings, known as “one shot.”

On Red Flag Warning days, the system is switched to the most sensitive setting, “hot line tag.” If anything contacts a power line, the line shuts off immediately, rather than attempting to re-energize as it would do on normal settings, to reduce the chance of a spark.

TECHNOLOGY KEEPS OUTAGES CONTAINED: Additional protective equipment throughout the system helps isolate problems to smaller areas. Better monitoring technology lets us see what’s happening on the lines in real time and respond faster.

 

 

PREVENTING PROBLEMS BEFORE FIRE SEASON STARTS

MPE’s commitment to safety and reliability includes processes and major grant-funded projects that reduce the chances of outages, not just during wildfire season. 

  • Tree trimming on a four-year cycle. Every part of our system gets reviewed every four years to keep vegetation away from power lines.
  • Drone-based inspections. In 2025, more than 98% of our overhead system was inspected by professional drones, catching problems early.

SMOKE DETECTION CAMERAS

Smoke detection cameras help us spot potential wildfires early and alert first responders faster. Direct coordination with firefighters keeps crews safe during active fire events. 

The Fraser Pano camera went live on March 23, joining MPE’s first Pano camera located on Walton Peak, which has been operational since September 2025. Together, the two cameras strengthen situational awareness in areas with elevated wildfire risk and help first responders detect potential fires earlier—often before a 911 call is made.

See the view from both cameras:    MPE.WildfireWatch.com

SmartHub Alerts

Stay informed during outages by signing up for alerts through SmartHub. You can receive alerts by text message, phone call, and/or email You’ll receive an alert when an outage begins at your service address and when power is restored. 

  1. Log in to SmartHub at mpei.com/SmartHub or on the SmartHub App: If you haven’t registered yet, choose “New User” and follow the prompts to create your account. You will need your current electric account number, name or service address.

  2. Go to Your Account Settings: Once logged in: Select “My Account” (or the "More" menu in the app) Choose “Settings,” then “Manage Notifications” 

  3. Choose How You Want to Receive Outage Alerts: Select “Service,” then scroll down to “Power Outage Options,” then choose how you want to be notified (you may select more than one option)

  4. Use the account selector at the top of the screen to select the Correct Account (If You Have More Than One)

  5. Save Your Settings: Save or confirm your notification preferences.

You’re all set! SmartHub will now send you alerts when an outage begins at your service address and when power is restored.

Need Help? MPE Member Services is happy to help you: Call 970‑887‑3378, ext. 3, or stop by the office during business hours. To update your contact information, please reach out to Member Services.

Emergency Alerts

Counties within MPE's service territory have emergency alert systems residents and visitors can sign up for online. 

Grand County Alerts

Grand County Alerts is a state-of-the art emergency notification system that replaces the former CodeRED system and represents a significant upgrade in emergency communications. To register, click on "Register for Grand County Alerts." Grand County also has a Specific Needs Registry–a database containing information about individuals who may require assistance in the event of a disaster. Contact Abbie Baker at 970-725-3288 for more information. 

Jackson County Alerts

Jackson County wants to get every resident signed up for their alert system. To register or find out more information about Jackson County Alerts, visit www.nocoalert.org/jackson-county or call Samantha Martin at 970-723-4660 or the Sheriff’s Office at 970-723-4242.

Summit County Alert

The Office of Emergency Management and 911 Dispatch use Summit County Alert to send emergency notifications by phone, email and text to keep community members informed of emergency events.

Watch Duty App

Watch Duty appWatch Duty App

Watch Duty, a 501(c)(3) nonprofit, alerts you of nearby wildfires and firefighting efforts in real-time.